Shipping policy

Homtoy.com – Shipping Policy

1. Processing Time

Orders are processed within 1–2 business days after payment is confirmed.

2. Shipping Methods & Delivery Time

Standard shipping: 5–10 business days (may vary by location).

Expedited shipping (if available): 5–10 business days.

Delivery times are estimates and may be affected by customs, local carriers, or unforeseen delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered.

Free shipping may be offered on selected products or promotions.

4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment.

5. Lost or Damaged Items

If your order is lost in transit or arrives damaged, contact us immediately at Support@homtoy.com

We will assist you in resolving the issue, which may include a replacement or refund.

6. International Shipping

Customs duties, taxes, or import fees may apply for international orders. These are the responsibility of the customer.

Please check your country’s regulations before ordering.

7. Contact Us
For any questions regarding shipping, please reach us at:

Email: Support@homtoy.com